Terms & Conditions:
By clicking "Join the Ora Collective" you agree to enrol in our yearly subscription plan and to our Terms and Conditions and Privacy Policy. Ora Collective Membership is an auto-recurring subscription. Your account will be charged the price listed every year unless you cancel your subscription before the end of the current subscription period. You can cancel by contacting [email protected] (no refunds or credits for partial subscription periods).
30-Day money-back guarantee:
We are committed to your satisfaction and believe in the value of our digital subscription products. We offer a 30-day money-back guarantee to ensure that you can subscribe with confidence.
Eligibility for a refund:
- The refund request must be submitted within 30 days of the subscription start date.
- This guarantee applies only to the first subscription period; renewals are not eligible for a refund under this policy.
- To request a refund, please contact our customer support team with your order details and the reason for your refund request.
Exceptions and exclusions:
- This guarantee does not apply to any trial periods where the subscriber has not been charged.
- Refunds may not be granted for accounts that violate our terms of service, including misuse of the service or fraudulent activity.
- Some special offers or discounted subscriptions may be excluded from this guarantee, as specified at the time of purchase.
Processing your refund:
Upon receiving your refund request, we will review it to ensure it meets our refund policy criteria. If approved, we will initiate a refund to your original payment method. Please allow up to 10 business days for the refund to be processed and reflected in your account. The time it takes for the refund to appear on your statement can vary depending on your bank or payment provider.
Continuous Subscriptions:
Please note that our subscriptions are continuous and will automatically renew at the end of each subscription period unless cancelled. If you do not wish to continue your subscription, please ensure you cancel before the renewal date to avoid further charges.
Contact us:
For any questions regarding our 30-day money-back guarantee, to request a refund, or to cancel your subscription, please contact our customer support team at [email protected]